Acceptance of These Terms

Welcome to the Nexus Primary Care website ("the Website"). By accessing or using this Website, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use the Website.

Informational Purposes Only

The information provided on this Website is intended for general educational and informational purposes only. It should not be considered medical advice and should not be relied upon as a substitute for evaluation, diagnosis, or treatment by a qualified healthcare professional.

Always seek the advice of your physician or another qualified healthcare provider regarding any medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Website.

No Physician-Patient Relationship

Your use of this Website, including submitting a contact form, sending an email, or communicating with our office through the Website, does not establish a physician-patient relationship.

A physician-patient relationship is established only after both you and Nexus Primary Care agree to enter into a professional relationship, all required registration and membership steps, including payment, have been completed, and applicable consent forms have been signed.

Not for Medical Emergencies

This Website is not intended for medical emergencies.

If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency department.

Do not use this Website, email, or online contact forms to report urgent medical concerns.

Communications

If you contact us through the Website, email, or other electronic means, you acknowledge that these communications may not be encrypted or secure unless specifically identified as a secure communication method.

Please avoid sending sensitive personal or medical information through general contact forms or standard email.

Patients should use our designated secure communication methods for clinical matters whenever possible.

Secure communication options for patients to send protected health information or any sensitive information are either to:

1. Use your patient portal (including within the Elation Passport app) to send a message, or

2. Use the Spruce Health app, a HIPAA-compliant communications platform, to text us. While we take reasonable precautions to to protect your communications, if you choose to text the office using standard SMS texting on your mobile device, we cannot ensure communications are secure.

Intellectual Property

Unless otherwise noted, all content on this Website — including text, graphics, logos, images, and design — is the property of Nexus Primary Care or its licensors and is protected by applicable copyright and intellectual property laws.

You may view, download, or print portions of the Website for your personal, non-commercial use. You may not reproduce, distribute, modify, or republish Website content without prior written permission.

Website Availability

We strive to keep this Website available and accurate but do not guarantee uninterrupted access or that all information will always be current, complete, or error-free.

We reserve the right to modify, suspend, or discontinue any portion of the Website at any time without notice.

Links to Third-Party Websites

This Website may contain links to third-party websites for your convenience.

Nexus Primary Care does not control, endorse, or assume responsibility for the content, security, or privacy practices of third-party websites.

Limitation of Liability

To the fullest extent permitted by law, Nexus Primary Care and its physicians, employees, contractors, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this Website or reliance on information contained on the Website.

Your sole remedy for dissatisfaction with the Website is to discontinue using it.

Indemnification

You agree to indemnify and hold harmless Nexus Primary Care and its physicians, employees, contractors, and representatives from claims, liabilities, damages, costs, and expenses arising from your misuse of the Website or your violation of these Terms.

Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect information submitted through the Website.

The personal information that you provide to us through the Website is to express an interest in obtaining information about us or our services, or otherwise contact us. That information is added to our communication systems to contact you and to add you to our email list. 

Additionally, the Website uses cookies, which are necessary for website functionality. Google Analytics and Meta Pixel provide data on how people are finding and using our website. None of these of these are used to find information identifiable to any particular individual.

We do not sell your information to any other entity. Your information is only available to a limited number of people who operate on behalf of Nexus Primary Care, and are covered by a BAA agreement.

You can request to have your personal information (or that of a minor for which you are the parent or legal guardian) updated, corrected, or deleted by emailing hello@nexusprimarycarestl.com.

Governing Law

These Terms shall be governed by the laws of the State of Missouri, without regard to its conflict of law principles.

Any legal action relating to these Terms or use of this Website shall be brought in a court of competent jurisdiction located in Missouri.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will become effective when posted on this page with an updated effective date.

Contact Information

If you have questions regarding these Terms of Service, please contact:

Nexus Primary Care
Email: hello@nexusprimarycarestl.com
Phone: (314) 464-9333
Website: nexusprimarycarestl.com